We would like to thank everyone who has sent in feedback to us at Best Flights over the years.
We have been overwhelmed by your support and excitement in our website and services. Your comments and constructive remarks are helping us to fine tune our provision of service to you, our clients.
If you would like to add your voice and assist us in developing truly the best Travel site in Australia then email feedback@bestflights.com.au.
This section has now grown so huge that we've had to break it into year group categories... so if there doesn't look like there is much here for 2011, check these out!
Wednesday, 8 February 2012
I found you doing an online search,
Called and the girl that has been helping me has been lovely. It's so good to see efficiency, value, follow through and good old-fashioned customer service.
Thank you for a great experience.
Regards
Alicia
Monday, 6 February 2012
Hi Julie,
Just to say thank you for all your hard work.
Also could you also thank Eimear.
Once again thank you.
Yours faithfully
Elizabeth
Saturday, 4 February 2012
Hi Natalie,
Thanks very much for getting onto this for us, appreciate you following it up.
We appreciate the service at best flights, we've used you many times, and will continue to do so.
Thanks again,
Sincerely
Timothy
Saturday, 4 February 2012
Hi Donna,
We have flown using Best Flights for some time now using your on line facilities and have always been pleased with the service and helpfulness of the staff that we deal with.
We will be using your services in the future and look forward to receiving your specials that come regularly on the net.
Thank you.
Laurence
Saturday, 4 February 2012
Zac,
Thank you so much for going the extra mile with my daughters booking.
You have just made my holiday stress free.
Thanks once again.
Queenie
Wednesday, 1 February 2012
Hi Natalie,
You're fantastic, and have been an absolute pleasure to deal with.
Thank you so much.
Kind Regards,
Jason
Tuesday, 31 January 2012
Hi Marifil,
Just letting you know that we had a FABULOUS holiday!
Everything went smoothly, thankfully. I am happy for you to send through any Bali flight specials or package deals for next summer if you have the chance, we will probably book for two weeks end of Jan 2013.
Perhaps one week at the Dynasty and one week Sanur for a change.
Kindest thanks,
Michelle
Tuesday, 31 January 2012
To Management,
I would like to send my gratitude and thanks to work well done by one of your employees, I have been using the services of best flights for last 5 years.
And normally book through the online system which I find easy and informative.
But recently had to use one of your consultants to book around the world trip for myself and partner I found this very easy and pleasant as your consultant was a positive influence on your company
And I wish for a well done to be sent through.
The consultant Felicity was very helpful and did not mind when we changed flight details a few times and also made the whole transaction positive
Thank you,
Lee
Monday, 30 January 2012
Hi Jade,
I just wanted to let you know how great Alysha has been with booking our flights, making any changes we request and answering all my questions, even if some of them were a bit silly.
She has made the process very smooth and care free.
Kind Regards,
Brooke
Monday, 30 January 2012
Hi Martin,
Don't worry about re-sending the tickets, I found the download thanks. I would like to say thanks very much for these tickets.
Be assured that when I travel again, I will contact you as I am very happy with your service.
Next time, I doubt that I will go for the very cheapest flights and keep within the middle range to be able to get the most direct flights. You may keep me updated with offers as I am thinking of travelling again in 2013.
Thank you once again,
Dawn
Wednesday, 25 January 2012
Thank you Liam for your outstanding service.
I cant believe the price or the connections you have been able to get me (and not flying Air Crash-A-Lot or something where I need to flap my arms to make the plane take off).
Thank you again - wish all the consultants I have dealt with over the years would have been as helpful as you . will send through full payment shortly.
Regards,
Dorina
Tuesday, 24 January 2012
Thank you Harry for fixing everything up.
Great Service.
Best wishes,
Rob
Tuesday, 24 January 2012
Hi Thomas,
I booked some flights with you back in 2010 and I was very impressed with your professionalism and ease of booking.
Thank you,
George
Tuesday, 24 January 2012
Hi Alysha,
Thanks so much for your help!! We would have been devastated if we missed this trip!
You deserve a pay rise! :)
Thanks again,
Kylie
Monday, 23 January 2012
Hi Natalie,
I just wanted to thank you for your help with getting a new flight and accomodation. The hotel was wonderful!
Kind regards,
Naomi
Friday, 20 January 2012
Thank you Stephanie,
You have been amazing to work with and I thank you most sincerely for your outstanding customer service skills.
Kind regards,
Beth
Saturday, 14 January 2012
Felicity,
Wonderful - thank you so much.
Just wanted to say, service with bestflights is fantastic - its my first time using it on the recommendation of my friends, and I will be recommending it to others!
Thank you,
Herina
Saturday, 14 January 2012
David,
Today I spoke to one of your staff members Roxy about our holiday to USA/Canada/Hawaii.
Roxy was extremely helpful and went beyond what she had to do to help me with booking the flights for our holiday. She was knowledge and gave the right advice which helped me greatly in organising such a big trip.
Just wanted to send you a quick email to let you know that I was very happy with the service I received from her and I will continue to use the services your website provides.
If you would like to discuss this further please do not hesitate to contact me.
Regards,
Sarah
Thursday, 12 January 2012
Hi Sophie,
Thank you so much, you're a blessing. I will recommend you to our friends.
Regards,
Jan & Steve
Tuesday, 10 January 2012
Hi Harry,
Thanks for the great service, you are a champion!
Kind Regards,
Steve
Sunday, 8 January 2012
Hi BestFlights,
I wanted to thank Charlotte for making the booking. She was extremely helpful, patient and seemed happy to answer all of my questions (even the annoying ones).
Kind Regards,
May
Wednesday, 4 January 2012
Thankyou James for all your support and assistance over the past two days.
It was very much appreciated. You have excellent client service skills.
Regards,
Bronwyn
Tuesday, 3 January 2012
Good Morning Saira,
Thanks for the reply. I appreciate the good customer service.
Kind Regards,
David