Privacy Statement

Best Flights Pty Ltd is an on-line and Call Centre-based retail travel agent operating in Western Australia (ABN: 44 095 507 010), with its registered office in Perth.

Best Flights undertakes to use its best endeavours to safeguard the privacy of its users.

Best Flights has created this privacy statement in order to demonstrate our firm commitment to your privacy.

The following discloses the information-gathering and dissemination practices for this web site.

If you have any queries concerning your personal information or any questions relating to how we use the information, please email webmaster@bestflights.com.au.

What information do we collect?

When you register as a user or purchase any goods or services on the website we may collect the information necessary to provide the services required.

Such information would at the very least include your name and an e-mail address.

We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

What do we use personal information for?

Should it be necessary to send your details to any carefully selected third parties when collecting or processing your information, we will provide you with details of these parties in advance.

We will also provide you with details of any other parties who wish to provide you with information and details of products and services relevant to your interests.

Any registration forms will give you the opportunity to opt out of receiving such information.

What safeguards are in place to protect the loss, misuse or alteration of your information?

All information you provide to Best Flights is treated with the utmost confidentiality.

Your information is stored safely on our computer systems and with physical security devices.

Your online payment transactions are processed through SSL encryption using a VeriSign digitally-signed certificate on our secure servers, along with the use of secure and fraud-resistant e-commerce technology via our payment gateway, Card Access Services [CAS] ECom Gateway is PCIDSS certified. Visa and Mastercard have also introduced an additional level of security called “Verified by Visa” and “Mastercard SecureCode”.

What other information should I know about my privacy?

Best Flights site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Best Flights has no responsibility.

We encourage you to read the privacy statements of all such sites as their policies may be materially different from Best Flights Privacy Statement.

Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially when you're online.

In addition to the circumstances described above, Best Flights may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith or belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Best Flights Pty Ltd or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Disclosure of member information by Best Flights will be warranted but not limited to the enforcement of the Terms and Conditions, when Best Flights is required to do so by law and in the defence of Best Flights in any action or protection of property.

E-mail messages

If you decide you would like to receive a weekly e-mail you will receive a summary of Best Flights news. It is possible that this will be sponsored by third parties so their details will appear on the e-mail.

To remove yourself from this e-mail list at any time, simply click on the link provided at the bottom of the received email and follow the instructions to be removed from the database.

Removal Instructions

Are you sure you want to un-subscribe from the Best Flights newsletter?

We'll miss you! Simply type your email address below and select either the HTML or Plain Text that you joined up with, select the Unsubscribe radio button and then press Submit.

Information to Improve our Site

We also collect information automatically about your visit to our site.

This information is used to help us analyse browsing preferences so that we can regularly improve our website.

Cookies

We may use cookies in components of the website to allow us to personalise our service to you.

If you do not want a cookie you can always set your browser to deny it.

Choice/Opt-Out

You can send mail to the following postal address:

PO Box 384
Leederville, WA 6903

Tel: 1300 767 757
Fax:(08) 9228-2482

Changes to this Policy

Any material changes in the way Best Flights uses personal information will be described in future versions of this Privacy Statement.

Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to privacy@bestflights.com.au

Best Flights will attempt to respond to all reasonable concerns or enquiries within five business days of receipt.

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