Testimonials 2006

"... professionalism is very much appreciated."

Sent: Friday, 22 December 2006

Hi Andrea,

I didn't think that making a booking over the phone could be so easy. Your assistance, experience and professionalism is very much appreciated.

Please express my satisfaction to your manager.

Wishing you a very Merry Xmas and joyous New Year.

Penny

"I had the pleasure of your service ..."

Best wishes to you and all your staff at Best Flights. I had the pleasure of your service earlier this year in travelling to Hong Kong and Japan and your firm and staff made it so easy to arrange the flights. All other travel agents found it too hard and didn't have the level of service you all provided.

Be safe and have a nice break.

"The trip was awesome ..."

Hi Astral,

I just wanted to say thank you for your assistance with our trip to Thailand. The trip was awesome & it was such a smooth, easy transaction thanks to you.

I have told all my friends & family to deal with Best Flights.

Merry Xmas.

Kind regards,

"... quick, efficient and friendly. "

I wanted to commend Janine Meikle to you, Chris. She was quick, efficient and friendly.

So rejoice in the presence of Janine.

"... great service and best value holidays ..."

Hi Chris,

I would just like to write a short email to inform you what a wonderful job Frankie Ferreira has done so far to help me organise my honeymoon to Europe and Phuket next September.

Frankie has been a very attentive travel consultant and he has made my job organising my honeymoon so much easier. Frankie had made me realise that you were offering the best prices out there, which most travel agents found difficult to believe.

Frankie had eased my mind about the entire process through his friendly, accommodating, thorough, and knowledgeable manner. And I must also add that he is always a pleasant to talk to. Given these experiences, I would not hesitate to book another holiday through Best Flights, and I would definitely recommend Frankie's services to my family and friends.

I would like to congratulate you and your team for providing such great service and best value holidays for my fiancée Andrew and I. We are really looking forward to going on our honeymoon next year!

Many Thanks,

"... real pleasure doing business with you ..."

Hi Astral,

As always it’s a real pleasure doing business with you...you are efficient to the point, and know your products.

We are finalising our holiday plans for next year, and will be completing all the details hopefully by next week.

Thank you.

Regards,

"... your assistance...
is appreciated. "

Hi Marissa

Just a note to wish you a very merry Christmas and a happy new year. That's for your assistance during the year, it is appreciated.

Regards,

"... really fantastic customer service ..."

Hi

I just wanted to say a big Thank You to all the team at Best Flights for all their help in booking our trip back to the UK. Our agent, Vanessa, worked tirelessly with our incredibly complicated route, to make sure we got the best destinations for the best possible price. The whole team were helpful, supportive and friendly - really fantastic customer service. As someone who works in the service industry, your team of agents must be one of the best I've ever had to deal with.

Let me know when you open a Best Flights in the UK!

Cheers,

"... extremely helpful, professional and courteous ..."

To Best Flights Manager,

I'd like to express my sincere gratitude to Georgia C that works for Best Flights. I rang Georgia on the 20/11 to discuss travel details and found Georgia to be extremely helpful, professional and courteous in handling my enquiries and I appreciated her advice and feedback.

I hope you can recognise Georgia's contribution to Best Flights, as she is an asset to your organisation and provides exceptional customer service which ultimately promotes "Best Flights" in a significant manner.

I would like to offer my thanks to Georgia for her time, effort and patience and should I have travel plans I would love to deal with her directly as she takes ownership of issues and offers insightful advice.

Kind regards,

"... so accommodating and helpful ..."

Hi Mel,

Thank you so very much. Everything looks great. We are so excited to go as it's our first trip. You have been so accommodating and helpful. We truly appreciate your efforts in making your first trip to Egypt fantastic.

We will let you know how it goes when we come back.

Kind Regards,

"... truly a gem ..."

Georgia,

Truly a huge thank you for all your time and effort you have put in for my two lovely old biddies.

Thank you for your patience and super quick response time to all my questions and queries.

You are truly a gem.

Thanks,

"The generosity...
is greatly appreciated ..."

"... bloody good ..."

Hi Leigh,

Thanks so much for your friendly, efficient, comprehensive and fantastic service in organising our trip the other night. You are a complete joy to deal with and make it all so easy!

The Singapore stop-over option is fantastic and something that came out of left field. We are over the moon and think it will be fantastic!

I hope your manager knows how bloody good at your job you are. If not, please forward him or her this e-mail!

Hope to hear from you soon!

Bye!

"... you have won my business."

Dear Chris,

I just wanted to let you know that dealing with your company has been fantastic, and that has been solely because of Valentine Carter.

I had a family of six to organise for a European holiday next year and we each had an agenda. Valentine listened and organised precisely what we wanted, all with a smile in her voice.

What a pleasure it is to deal with a "real" person, who understands what the term 'customer service' means. Look after her because she really is looking after her clients.

Thanks Valentine for all your help and your attention to detail, I have already spread the word to all my family and friends about you, and Best Flights for their amazing deals.

Its nice to be surprised in a world of automated and self services.

Thanks again and you have won my business.

Regards,

"... very impressed!"

Hi Guys,

Just wanted to let you know I have tried your new domestic booking engine and am very impressed! Well done, I'll definitely be using this next time I book.

Cheers,

"... so grateful for all your help ..."

Hi Astral,

Thank you again for organising all our travels :)

I personally want to thank you for everything you have done for making this booking easy for us. I'm so grateful for all your help and I can't wait to go in February.

Cheers,

"Love your new booking engine."

Hi,

Love your new booking engine. Really cool to have all the airlines listed in the same engine.

"... really like the new search engine ..."

I really like the new search engine, well set out etc.. Love that it includes all the airlines.

Cheers,

"The new search engine is fantastic!"

Hi everyone,

The new search engine is fantastic! Well done!

It is great to be able to search the complete trip without having to work out each leg separately.

Keep up the good work.

Cheers,

"... what more could a blonde want in life?"

Just want to say a big THANK YOU :) for your new search engine, especially now that it includes domestic flights.

It's user friendly, and it's fast - what more could a blonde want in life?

Regards,

"10 out of 10."

10 out of 10.

"... enjoyable browse thru your new search engine ..."

Hi.

I've just had an enjoyable browse thru your new search engine, and it looks pretty good.

It's good to see the browser.

Regards,

"Well done!"

Your domestic fare finder is great. I spent over 30min getting the same info off the web 4-5 days ago as I could here in around 3min.

Well done!

"... latest search engine... is fabulous."

This latest search engine of yours is fabulous. I have used web jet etc but of course it doesn’t give the same detail you have. Between us, our family does a lot of interstate travel, my brother comes up to Queensland very often from Melbourne. He is a member too so I am sure he will use this tool. Congratulations.

Regards,

"... easy to use and really quick."

Wow,

That is a fantastic site. My folks live in the Sunshine Coast and this site will really save me time when having to book trips to visit them.

It is easy to use and really quick.

Many thanks,

"... EXCELLENT!!!"

The new engine is EXCELLENT!!!

Love it. Congratulations. I know my husband and I will find it very useful indeed, and will save all the hassles of having to check each airline or flight section independently. Thank you!

"Excellent work Best Flights."

Excellent work Best Flights.

Finally I can use my favourite site instead of Webjet to search and compare domestic flights easily on one screen.

Well done, will be giving this site a good "work out".

Cheers,

"... nice look and feel..."

Hi

It has a nice look and feel and it's easy to work out what you're looking at - well done :)

"... it is really good."

Hi there,

I just had a play around with the new domestic air bookings site and it is really good. I found it very quick with my selections. Loved the little airplane. As a frequent flyer in Australia, this will no doubt be of assistance when I need a quick booking.

Keep up the good work.

"GREAT STUFF!!"

What an awesome latest edition newsletter!!!!!

So easy to read and navigate (especially with all the sub sections, “new” and colour scheme etc.)

"... fast, professional and top class..."

Hi Suzanne,

Received our tickets today. Thanking you ever so much. The service you provided was fast, professional and top class, we will be booking our future flights with you guaranteed and we will highly recommend you. Keep up the good work! Until we chat again, take care.

Regards

"... done very professionally..."

Dear Julie,

Thanks for all your assistance in organising this trip for us. The whole thing was done very professionally and we much appreciate all your input. Rest assured that we are telling all our travelling friends about Best Flights – far better than the “normal” travel agencies that they have been used to dealing with.

I will keep in touch when we next need help with travel arrangements.

Regards,

"Thanks very much..."

Hi Julie,

Lilly and I have arrived home safe and well rested. Thanks very much for all your hard work with our travel plans. The Club Andaman was absolutely beautiful, great staff, very good service. The Narai upgraded us to a business suite which was a nice surprise. Oh and guess what? I won a week's free accommodation at the Absolute hotel either in Patong beach or Koh Samui. Valid for 18 months. So I guess we will be off again sometime.

Cheers and bye for now.

"... most efficient service."

Dear Aleisha,

Just a quick note to let you know that Dermot and I are home safely and that we thoroughly enjoyed our trip.

Thanks very much for organising everything. The first-class flights with Thai International were fantastic --- not quite so keen on the business-class sectors though! But overall the trip to Europe was great and we will not hesitate to use your company when we wish to travel overseas again.

I have already given your email address to a number of friends and hope this will generate some business for you. Saw my GP this morning and he tells me that he and his family have already booked a round world trip with your company for next year!

Anyway, many thanks for your most efficient service.

Kind regards,

"... you're amazing."

Hi Julie,

Thank you so much, received Intrepid Voucher and info.

How efficient you are, incredible, what a pleasure it has been to deal with you.

Excellent communication and quick responses – you're amazing.

Thank you.

Regards,

"... cannot thank you enough..."

Hi Jodie

I cannot thank you enough for all your assistance in obtaining flights for my sister and her family so quickly and at short notice.

Thanks to your efforts my sister was able to be with her son to support him and his family in their time of grief.

I will recommend you to all my family and friends.

Once again, thank you so much.

Regards,

"... most informative... most options, with fantastic prices."

I have to say, that your website is the most informative, has the most options, with fantastic prices. Even the other airlines have nothing on what you offer - and I'm only talking about airfares, let alone the rest of the products and services you offer!

If I ever feel like inspiration, it's on your website. I'm considering another RTW - this time a mini one, but if it wasn't for the deals you come up with, I would simply fly one destination at a time.

Cheers! Keep up the good work. I recommend to as many people as possible.

"... looks great!"

new newsletter looks great!

"Love the new layout."

Love the new layout [of the Best Flights newsletter].

It’s much better.

Sharon
:-)

"Just great!"

Love the new layout and design [of the Best Flights newsletter].
Much easier to read due to layout and text size.
Just great!

"Love the chicks..."

Love the chicks [of the Earlybird ad in the Best Flights newsletter], have a good day.

"Keep up the good work..."

Hi Guys (& Gals) at Best Flights,

I just wanted to say that the new format [of the Best Flights newsletter] is very easy to read - and it looks great!!

Keep up the good work - it is a very informative and, yes, witty communication...
And I look forward to my dealings with your company for my next holiday...

Regards (& Thanks),

"I like it."

I like it [the new Best Flights newsletter].

Thanks & Cheers

"Wow..."

Wow – the newsletter looks so much better than before!

Much more user friendly and easier to read.

"... I love it..."

To all the guys and girls who created the new web site, I love it, much easier to read and trawl through, big improvement. Keep up the good work.

Cheers,

"... pleasant colourful surprise!"

What a pleasant colourful surprise! [the new Best Flights newsletter]

"Congratulations to the team."

Your new Newsletter style and set up is terrific. Congratulations to the team.

"... catches your attention."

Your new style newsletter is a vast improvement.

It is much easier to scroll through quickly to find the part that is of particular interest, as the layout & headings stand out much better.

Also by putting the price in bold on the right, plus 'Early Bird'/'New' catches your attention.

Keep up the good work.

"Excellent job."

Hi!

I just wanted to comment that the outlook of your new newsletter is much more professional .Excellent job.

Yours,

"... 100% better!"

Hey the new style [of the new Best Flights newsletter] is 100% better! So much easier to view and read! Thanks :)

"... good work."

Yes, at first glance [the new Best Flights newsletter] looks a good improvement. Thanks for all your good work.

"I love the new page."

I love the new page [of the new Best Flights newsletter]. It's much more user and eyeball friendly.
Congratulations!!

"Well done..."

Great face lift for the best flights news letter!

Eye catching and easy on the eye to read.

Well done and thanks.

"... like the new layout..."

Hello

I like the new layout [of the Best Flights newsletter], however the links to the right of the page don’t seem to be working as it’s asking me to locate link browser.

Cheers

"... great work!"

Love the new layout [of the Best Flights newsletter]!!! So much easier to read and easier to locate highlighted specials. Keep up the great work!

"Very impressed..."

Hi,

Very impressed with the clear setup and content of the new newsletter.

Good work.

"Looks great..."

Looks great guy [the new Best Flights newsletter]!! A change is almost as good as a holiday!!!

"... better and much easier to read..."

Your newsletter is better and much easier to read - I like the larger font and black on white background.

Keep up the good work.

"Great new look..."

Great new look [of the Best Flights newsletter], and easy to navigate.

Thanks,

"... looks great..."

Newsletter looks great!

Yours

"... extremely helpful and professional..."

Hi Pelangi Hotel Staff and Best Flights,

I would like to extend a personal thank you to your consultant, Scott who is based in your Perth Office.

Scott was extremely helpful and professional by asking me a few questions about what I was interested in doing while on holiday. From the information Scott gathered he suggested I stay at the Pelangi Bali Hotel and Spa in Seminyak. He advised he had experienced the hotel and it was clean and quiet and would more suit a person my age and the interests I had. That it was.

He ascertained I had never been to Bali and he gave me some very useful information on things I need to be aware of.

His knowledge and suggestions really made my first holiday to Bali very memorable and less daunting.

I was delighted to see Scott and all the staff at the Pelangi Bali Hotel and Spa to have fantastic service qualities. As a result I have, and will continue to recommend the Hotel and Best Flights to anybody proposing to travel to Bali.

Thank you once again.

Regards

"Keep up the great work."

I booked a flight for my son from Perth back to London for next January. I just want to let you know it was the quickest and easiest website I've used and I phoned to pay and your phone staff were fantastic. I couldn't believe I spoke to a person straight away and didn't have to press button 1, 2, 3, 4, or 5 for what I wanted.

Keep up the great work. Wonderful that you are Perth based. I will use it all the time.

Regards,

"... highly prized..."

Huge thank you to Dan and the rest of the staff. Everyone is always so lovely and helpful.
Would write much more about how great my experience has been but must get back to work!

I really, really, really appreciate the ease in contacting, the understanding and the extra effort taken. Dan should be given a big raise! Anyone with customer service skills like that, and most of the rest of your staff, would be highly prized in any organisation.

Very best regards,

"... thank you for all your help..."

Hello Colleen, thank you for all your help. You've been great! I'll send you a postcard from Rio! Also send a thanks to "Donald" I think it is, who I spoke to one other time when you were unavailable. Only 56 sleeps to go...haha!

Thanks again.

Regards

"... very grateful..."

Hi Valentine,

Thank you! Thank you! You have been marvelous throughout this saga. I am very grateful to you for doing all the hard work you have done.

I will recommend you to anyone who is contemplating any travel.

Best wishes

"... bloody wonderful..."

Gday Valentine,

Well one more sleep to go!!! Yippppeeeee....

Thank you sooo much for all your help, you have been bloody wonderful. I will be in touch.

Take care

"... thank you so very much..."

Dear Jodie,

I want to thank you so very much for helping me book my flights. You have been very helpful and friendly each time I talk to you and I really do appreciate how accommodating you have been to my needs.

I know you have put the extra time and effort in to help me and I would like your manager to know how helpful and how impressed I am with your help. I would definitely recommend your company to any of my friends and make sure that they asked to speak to you.

Thank you once again Jodie.

Kind regards

"... heaven sent ..."

Just looked at booking another holiday on your site and saw that there was a feedback section...

Never got to thank Kelley Dicker, for being a heaven sent travel consultant!!! Thank you thank you Kelley, for your professional manner and having to put up with my mad requests....

Look forward to booking the next adventure with Best Flights.

Regards,

"... ground breaking work!!"

Just wanted to drop you guys a line- you are the cutting edge of the next generation of travel agents.

I travel internationally for a living and have always valued very highly my relationship with my travel agent ( I have only had two in the last 25 years!!).

I recently started using Best Flights regularly and now use it exclusively. I have been working with one of your great staff (Marissa Holliday) and find I can have the best of both worlds with Best flights-

1) great and prompt personal phone and email service
2) unbeatable prices

"... smooth transaction and booking process..."

I would like to congratulate Best Flights and in particular staff member Danielle Kelly. I have traveled extensively and used varied travel agents but have never had such a smooth transaction and booking process as what we experienced with Danielle.

I was booking a complex International trip for my wife and four friends and could not believe the prompt responses we received, not to mention the courteous service. Not only did we get the trip that we dreamed of, but also at a price that we were pleased with.

"THANK YOU so much..."

Hi Marissa,

THANK YOU so much for all the work you put into our trip. We received our tickets yesterday, thank you.

I hope you have a great holiday yourself - you need it after organising ours!!

Best wishes

"... will certainly be recommending you."

"... thank you very much for your efficiency..."

Hi Carl,

I received my statement last night. Just wanted to say thank you very much for your efficiency in dealing with our booking - it is greatly appreciated...Will be in touch with you again at final payment time!

Thank you again,

"... great staff...."

Hi Chris

I am writing this email to let you know what a great staff member you have in Marissa Holliday! I have just finalised our booking and during the process I have found her to be friendly, helpful & very informative. I do have a local travel agent but found that the service I received from Marissa to be outstanding and therefore decided to make our reservation with her. Due to her helpful manner during the past week, I have already recommended that 3 friends check out Best Flights and I will continue to do so in the future.

I look forward to booking many more holidays with Best Flights!

Cheers

"... run rings around (your competitors) in all aspects ..."

Hi Scott,

Thanks for your assistance - nice doing business with you.

May I say that you guys run rings around (your competitors) in all aspects of the travel booking experience. I have used (another Travel Agent) 2 times in the past year and have always been seriously disappointed by their slow responses, lack of understanding of travel requirements and integrity - i.e. advertised fares "sorry not available now but we have this (higher priced) alternative for you"

Best regards,

"... thank you so much ..."

"... very helpful and patient ..."

"Service with a smile... "

"... impressed with the service ..."

"Always a helpful and cheery voice ..."

"... took absolutely all the worry out of arranging my flights ..."

".. will highly recommend your company and you ..."

Thank you again, Anthony for your help and fabulous efforts - because of your help, my father is on his way to see me as we speak.

All the best and I will highly recommend your company and you to all,

Helga

"... much praise of the service ..."

"... you are a star ..."

thanks again Astral....according to the testimonial site of bestflights you are a star....i would start to worry if i were your employer and saw all these compliments....since how could i deny you a major pay raise ?

have a nice day & thanks again,

Joeri

"... your help and friendliness is invaluable."

Hi Anthony!

Just a personal and big "thank you" for all of your help and efficiency and making wonderful gift for someone come true.....

Thanking you again - your help and friendliness is invaluable.

Regards

Helga

"... we will be very happy to use Best Flights again, and to recommend the company to our friends."

To whom it may concern

I have recently been dealing with an employee of yours - Scott Richardson - with regard to booking an overseas trip to the UK via Taipei for my family. Scott was able to get us the best deal on the dates that we required (we also contacted several other companies); and we have been pleasantly surprised with Scott's efficiency and good communication. He has always answered our queries promptly, and assisted us with our insurance forms.

As a result, we will be very happy to use Best Flights again, and to recommend the company to our friends.

Best wishes
Alexa

"Your blood is worth bottling."

Sent: Tuesday, 25 July 2006

Hello there Jessica, thanks you for your invaluable help.

Your efforts they are appreciated. Your blood is worth bottling

Regards,
Keith

"Booking my flight...was an absolute piece of cake"

Hi Bruce,

Thanks a million.

Booking my flight-only to Holland for my 6 year old son and myself was an absolute piece of cake. Didn't even have to leave home :)

The only downside to this web-site is the constant drooling over my keyboard as the weekly emails arrive. I get jealous!!!

Cheers
Olga

"...wouldn't hesitate to use Best Flights again ..."

Hi Sam,
 

Carmen and Kevin Griffiths

"... great to receive such fantastic service ..."

Hi Leigh,

Thanks so much for all your help and your approach to me as a customer. It's really great to receive such fantastic service.

Kim

"... very pleasantly surprised by their fantastic customer service ..."

Dear team leaders,

Myself and my partner Nicole just want to pass on a huge commendation for 2 of your staff: Renee from the night team and Vanessa from the day team (working this week).

We were trying to get some flights at very short notice and although we weren't able to find any that we needed (we'd set a very unreasonable request) both Renee and Vanessa went out of their way to help us and we wanted you to know that we were very pleasantly surprised by their fantastic customer service and helpful friendly manner.

Please pass on our thanks and because of them we'll be using best flights again and recommending your service to our friends without hesitation!

All the best

Ben and Nicole

"... out of your way to answer every question and nothing was too much trouble ..."

Hi Kelley,

"... will continue to use best flights in the future."

Hi Astral,

Thanks so much for al your help!! You've been great and I will continue to use best flights in the future.
Cheers,

Sue

"... your professionalism and your personal interest and warmth ..."

Hi Kelly,

You have been fantastic in your assistance to me and to Margaret and I appreciate that it is a very small account for a great deal of work on your part.

I just want to record my thanks to you and to Best Flights for your professionalism and for your personal interest and warmth.

Peter

"... a pleasure to do business with someone so efficient ..."

Hi Julie,

Thank you so much, what a pleasure to do business with someone so efficient and also someone who communicates with me. Much appreciated.

I will be highly recommending you to my friends.

Ruth

"... every single thing went smoothly!!"

Hey Harry,

I just wanted to take the time to say a MASSIVE THANKYOU for all your help planning/booking our Californian holiday in March/April. We had a fantastic time, every single thing went smoothly!!
Thanks for being so understanding in the beginning, also for all your little tips that you gave us about your previous experiences - especially paying a little more and having breakfast with Shamu - It was a huge highlight.

Tyrone and I both really appreciate everything that you did for us - We have recommended both you and Best Flights to all our friends... There's no other travel agent we would even consider using now.

Thanks XX

Renee & Tyrone

"... a very good experience ..."

Hi, I am just writing to provide some positive feedback on Tammy Cannavale.

Last Friday evening I rang trying to book flights to Singapore and Malaysia on behalf of my parents, who live in another city. I thought doing this sort of thing remotely would be a hassle, but there was no problem at all. Tammy made it all very easy and had a great attitude to customer service. I was able to get all of the flight dates and times that I wanted, and the documents came through correctly and as promised. Even though I had to call back because the email was playing up at my end, Tammy was more than happy to re-send the documents for me immediately.

This was a very good experience and I'm sure I will use Best Flights again.

Regards.

Brendan

"..
made our travel experience a great one...."

Hi Pamela,

Just received some Travel insurance doc's via snail mail. Thank you very much for all you help and your patience. So far you have made our travel experience a great one and we will call on you for further flights and accommodation as the need arises.

If you would you forward this to your supervisor so they know what a great job you are doing, and how satisfied Rebecca and I are due to all your hard work. Rebecca and I think you deserve a holiday yourself for all your great work.



Kind regards,
And many thanks.

Dayne And Rebecca

"..went off without a hitch...."

Hello Aleisha,
We have back from Greece for a while now however we thought we would let you know how much we enjoyed it. Our transfers in Dubai, Bangkok and Athens went off without a hitch and the Cosmos tour of Greece and the Islands was really conducted professionally. We met some lovely people and hope to keep in touch with them.
Thanks for all your help in arranging our holiday. We will of course contact you for our future needs.

Regards,
Tim & Christine

"..always satisfied at the support and services your company provides...."

Dear Best Flights,

I have happily booked and travelled by your service and have been always satisfied at the support and services your company provides.

However this evening, a customer service assistant by the name of Palma exceeded the excellent service I usually receive.

He helped me book my flights and managed to squeeze me in to many booked flights and helped arrange my holiday around the dates and locations I had previously organised.

To book so soon and so close to the holidays I was expected a jumbled holiday and not any special treatment from your staff, but Palma really did make my booking experience enjoyable and easy to understand. The process - which I am used to being long and being misunderstood or not being clued in on certain catches in flight arrangements - went fast and simply. Everything was explained to me and my flights are the best I could hope for.

I used to call Flight Centre and after receiving operator after operator who were rude and didnt consider my options and only wanted to push a sale, I decided to go to someone else. I recommend your company to everyone who travels. And now I will recommend your excellent travel agent.

I really hope you can in some way congratulate him on a job well done.
Because I am more than pleased with the service I received.

Thank you again,

Lucia

"..We will certainly be using Best Flights for future travels..."

Hi Julie,

We had a fantastic time, and all of the travel arrangements that you assisted us with went without a hitch. The hotels we stayed at in Jo’burg, Windhoek and Livingstone were excellent. In particular, Villa Verdi in Windhoek was superb. I would have no hesitation in recommending it in the future.

Thank you very much for your good work. We will certainly be using Best Flights for future travels, and will happily recommend you to all of our friends.

Kind regards,

Pat

"..answering my many questions..."

Dear Kate,

Just wanted to thank you for your good customer service and answering my many questions.

Kind regards

Jeanette

"..Thank you again for all your hard work on our holiday..."

Dear Marissa,

Thank you again for all your hard work on our holiday. It is strange that you have done so
much for us and we
have never met you. I guess that is our future isn't it.